46 Mold Remediation in Schools and Commercial Buildings
issues and occupant concerns as
they come up. When building-wide
communications are frequent and
open, those managing the remediation
can direct more time toward resolving
the problem and less time to
responding to occupant concerns.
If possible, remediation activities should
be scheduled during off-hours when
building occupants are less likely to be
affected. Communication is important
if occupants are relocated during
remediation. The decision to relocate
occupants should consider the size of
the area affected, the extent and types of
health effects exhibited by the occupants,
and the potential health risks associated
with debris and activities during the
remediation project. When considering
the issue of relocation, be sure to inquire
about, accommodate, and plan for
individuals with asthma, allergies, compromised immune systems, and other
health-related concerns. Smooth the relocation process and give occupants
an opportunity to participate in resolution of the problem by clearly
explaining the disruption of the workplace and work schedules. Notify
individuals of relocation efforts in advance, if possible.
Establish that the health and safety •
of building occupants are top
priorities.
Demonstrate that the occupants' •
concerns are understood and taken
seriously.
Present clearly the current status •
of the investigation or remediation
efforts.
Identify a person whom building •
occupants can contact directly to
discuss questions and comments
about the remediation activities.
Communicate, When You
Remediate
