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ISSA Clean Standard: Measuring the Effectiveness of Cleaning 6 4. Protocol for Measuring and Monitoring Cleaning Effectiveness This section sets forth a protocol for measuring and monitoring cleaning performance in institutional and commercial facilities. A standardized protocol of this nature is critical in assessing the effectiveness of a facility's cleaning program, geared toward providing a clean healthy indoor environment for the benefit of all who occupy that facility, including employees and visitors. Information collected through this process is critical in improving cleaning effectiveness as well as ensuring that a desired level of cleanliness is maintained. 4.1. Written Plan A facility shall develop and implement a comprehensive wri en plan describing the process to be used to measure and monitor the effectiveness of the cleaning processes used by the facility. The wri en plan shall include, at a minimum, the elements contained in this section. 4.2. Building Audit A building audit shall be conducted to establish baseline conditions and otherwise assess the level of cleanliness of a facility. This audit involves a walk-through inspection of the facility and seeks to simply answer the question: "Does the facility look and smell clean?" Two sample building audit forms are provided in the appendices. Appendix A (Long Form) is a comprehensive format covering cleaning and maintenance activities common to most institutional and commercial facilities. Appendix B (Short Form) is a more concise format covering cleaning activities only. These sample building audit forms should be adapted to meet the particular needs of a facility. The building audit should be conducted: • Initially upon implementation of the Clean Standard to establish baseline conditions; • Four times per year (once per quarter) to be scheduled at the convenience of staff and performed consistently each year; and • Whenever there is a significant change in conditions or procedure (e.g., new cleaning program, significant construction activity, etc.) A completed building audit provides a record of the conditions of specific locations within the facility as well as an overall assessment of the facility's condition. Audit records should be maintained for 3 years along with a summary of findings and suggested changes. This summary consolidates the findings of the audit into a concise dated document for implementation and follow-up. 4.3. High Touch Points A facility shall identify "high touch points" (HTPs) within the facility that shall include, but not be

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